I just got a bill for over $1000. Grrrr! Here's the backstory:
In January, I started doctor-prescribed physical therapy. I went at least twice a week, every week. This continued through the first part of April.
At the end of the first few sessions, I tried to pay for my portion. They told me that they would bill me, because it had to go through my insurance company first. After they knew how much the insurance company was going to pay, then they would bill me for the rest. I already knew my insurance company was going to pay 80%... but whatever.
After the first month or so, I asked them again if I could start making some payments. I had not received any bills at home. The answer was always no, because they were still waiting on one thing or the other.
When I first started getting my insurance papers on the PT sessions, I noticed that they were indeed paying 80%, but that there was also an allowance. This PT place was a member of the approved network, so there were allowances in what they could actually charge me. Okay, great. If you've ever had to read your insurance pages, you know they can tend to be a little cryptic... but these actually made sense to me.
After February came to a close, I still hadn't received any bills. I inquired again, and the new girl at the reception desk was pretty clueless. She said something to the effect that it probably meant the insurance allowance was enough to cover all the charges. I wasn't going to take her at her word, so I pleaded with her to ask their billing specialist to call me. Never happened.
So now, almost 7 months after I started, and a good two and half months after I finished all PT, I now FINALLY get a bill. For over $1000. Due July 19.
Yeah, well they can just suck it. I'm going to call them to say they can just piss off. I would gladly have paid them along the way, but there's no way in hell I'm going to dig up $1000 to pay them in full now. Not after all the times I asked if I could make some sort of payment.
I know insurance companies can drag their feet about finally sending their portion of the bill... mine seems to be notorious for doing that. However, if you have someone BEGGING you to let them pay their portion, it seems to me it would be a lot easier to issue them a check on the off chance that there was an overage. Now they're going to have to accept a payment plan from me.
This is the kind of stuff that really, REALLY pisses me off.